Back to overview
Resolved

Systems are unoperational

Oct 16, 2026 at 1:51pm UTC
Affected services
Admin Center
Email Service [3rd party]
Integrations Service [3rd party]
Willo
Acme

Resolved
Oct 16, 2026 at 2:20pm UTC

On 16 October 2026 at 15:35:52 CEST (13:35:52 UTC), the infrastructure received a shutdown request from the hosting hypervisor through the QEMU guest agent. This stopped the services on the server.

Service returned briefly at 15:44:39 CEST, but a second outage followed. After manual restarts, all affected monitors reported recovery at 16:03:55 CEST.

The shutdown source is confirmed by the server logs. The reason remains under investigation, including whether the shutdown was related to Hostinger’s announced maintenance.

Created
Oct 16, 2026 at 1:51pm UTC

Crivital Vulnerabilitiy Identified - We are aware of CVE-2026-99999, a critical Linux kernel vulnerability (CVSS 9.3) publicly disclosed on 15 October 2026. We have been tracking it since publication and are patching our entire server fleet as quickly as possible, with fixes deployed gradually as they become available.

Emergency maintenance is in progress. Patching is being carried out in batches. We will keep each interruption as brief as possible.